View Questions by Category
Configuration (1)
Configuring MetriQ
|
Installing MetriQ (0)
|
Network Configuration (3)
Setting up MetriQ to work across the network
|
|
Registration/Validation (5)
How to Register and Validate MetriQ
|
Security (3)
|
Category » Installation
There were 7 questions found in this category:
The system DLL user32.dll was relocated in memory.
If you get the following message trying to install MetriQ: The system DLL user32.dll was relocated in memory. The application will not run properly. The relocation occurred because the DLL C:\WINDOWS\system32\shell32.dll occupied an address range reserved for Windows systems DLLs. The vendor sup ...- Error message: WTSAPI32.DLL not found
The named file WTSAPI32.DLL is a Microsoft dynamic link library used for Windows Terminal Server applications. If you get this error message then it means that this file is missing from your Windows\System32 directory. Use your installation disk to install the Terminal Services Windows Component ...
- Error Codes
I have received an error code 902-unable to connect to database. What does this mean. I can not test the program. In general this either means you have not correctly configured the database connection string (see MetriQ's applet in the control panel) or, if a brand new install on a stand alone m ...
- Cannot connect to the database using Teminal Server/Citrix
Check your connections. The easiest way to configure MetriQ is to run the MetriQ applet from the Control Panel. Typical Configuration: Get the correct server name (Control Panel/System Applet/Computer Name tab). Ensure that you are pointing to a MetriQ database file (on a normal installation t ...
- Windows Firewall is greyed out
When you open the Windows Firewall applet (firewall.cpl) in Windows XP Service Pack 2, it may read as For your security, some settings are controlled by Group Policy at the top of the applet. If this happens to a stand-alone system, then you may use the instructions below to reset the firewall ...
- Which option do I choose when I install MetriQ?
You have 3 different installation options. Install on a local computer. This is the recommended installation for a single user or for demonstration. Install the MetriQ database server on a computer that will act as a centralized server. Install MetriQ as a client on a computer.Options 2 and 3 w ...
- My charge-out rates have gone up. What do I do?
If you don't care about how changing your roles will effect costs already invoiced to your clients, then just change the charge-out rate for each role. However, if a historical context is necessary, then simply create a new Role with your new billing rate, and associate this role with each folde ...