How do you see the total time for archived (split) staff?
Okay, you've archived your staff because you want to change the billing rate for the new year. But how do you view the total time for that staff member? Example: Tony is a staff with data from 1st Sept 2007 to the 18 August 2008, with a charge-out rate of $100/hour. However, from the 1st of July ...
How do I clear the password on the Staff Database?
MetriQ allows for the Staff database to be password protected. This is done so the overall MetriQ administrator can lock Staff privileges. To lock the Staff database, open the Staff Administration tool. From the menu choose Security > Password Protect. Enter your password, and re-confirm your ...
How do I resolved being locked out of the Staff Database
If you've forgotten you user password or you've changed yourself from a full privileged user into a limited user, then the chances are you may need to access the staff database so you can modify your password. To do this, first select the Security Menu option and un-check remember password (if c ...
Why is a Staff member shown as logged in when the are not?
If the machine running MetriQ or the RDBMS server crashes while a user is logged on, it is possible for that user to have a logged on status. When the machine is rebooted, it will seem as if the user is still logged on. To correct this, the user with this condition should log on and off again, ...
My charge-out rates have gone up. What do I do?
If you don't care about how changing your roles will effect costs already invoiced to your clients, then just change the charge-out rate for each role. However, if a historical context is necessary, then simply create a new Role with your new billing rate, and associate this role with each folde ...