How one of our accounting clients benefits from using MetriQ.

The Problem:
A medium sized accounting partnership with 17 full time accountants and 3 secretaries. Prior to using MetriQ, time at this company was manually collected using Web-based timesheets. However, the most important issue faced by the partners was the loss of hundreds of billable hours and subsequent revenue, through incomplete timesheets and lost billing from ineffectual time recording of telephone calls and co-worker interruptions. The practice manager even spent a considerable part of her working week chasing after staff to complete their timesheets without much success.

The solution:
In early 2007, the company replaced their manual timesheet system with MetriQ. Now, all computer-based time tracking is carried automatically and on the fly, without user interaction, providing accurate reliable timing data. Simply the fact that staff no longer needed to complete daily timesheets, gave this firm an instant boost in the number of hours billed at the end of each day. In addition, with the use of iTime and other innovative time tracking functionality, the company increased their billable hours still further with staff being able to track and time non-computer based tasks at the click of a button.

For this company, MetriQ Professional was used in a Terminal Server environment, centralizing their timing data in a safe and secure environment. MetriQ runs and times all of their software usage, including accounting practice management software, banking software, Excel, Word etc. (MetriQ will run and time 99.9% of all Microsoft Windows software). For billing and reporting, MetriQ is able to export directly into their billing software, while detailed time useage reports are generated for internal audit.

Training was done online, with a nominated champion who also acted as the software's administrator to manage the creation of new client folders. Once conversant with main points of the software, training of the remaining non administrative staff took just 5 minutes.

6 simple reasons why Professional Accountants are choosing MetriQ:
Professional accountants the world over are switching to MetriQ for the following reasons:

MetriQ's unique fully automated patent-pending timing engine tracks every second of computer work, pro-actively timing each activity on the fly.

MetriQ's innovative approach to capturing time for non-computer tasks, such as answering the telephone, co-worker interruptions or daily meetings, means that you and your staff seamlessly track everything.

MetriQ's unprecedented level of accuracy and reliability with all data safely secured in a centralized database, coupled with optional management transparency and staff lockout of sensitive data.

MetriQ's customizable export, reporting, invoicing and billing and real-time project and resource management.

Hands-Free timesheets, means that staff never have to worry about completing their daily timesheets, remembering what they did throughout the day.

Our commitment to training, support and attention to detail that you would expect from a world class software provider.