Time capture software for call centers

   
 
   
 

Timesheet alternative software  

MetriQ® for Call-Centers

The Quintessential Tool for Busy
Professionals and Business Owners.

  • Simple to use graphical interface makes all time recording a snap.
  • Fully automated time recording for all office work.
  • Accurate, meaningful data that will help you stay on top of your day, helping you become more productive, improving your daily throughput.
  • Comprehensive reporting and data analysis to help you maximize each minute of the day.
  • Online videos, training and context-sensitive help

 

Call Centers favour MetriQ:
Our call-centers clients benefit hugely from MetriQ's ease of use, accuracy and versatility, the moment the software is used in conjunction with time collection for their clients.

Nothing could be more simple. Just add the software your organization uses straight into MetriQ. Whenever that software is used, MetriQ starts timing, allowing you and your staff to forget about timesheets and stopwatch programs, and get on with more important work.

It's not just about saving money. It's also about being more efficient, utilizing the resources you currently have and maximizing throughput.

6 simple reasons why Call-centers are choosing MetriQ:
Call-centers the world over are switching to MetriQ for the following reasons:

MetriQ's unique fully automated patent-pending timing engine tracks every second of computer work, pro-actively timing each activity on the fly.
MetriQ's innovative approach to capturing time for non-computer tasks, such as answering the telephone, co-worker interruptions or daily meetings, means that you and your staff seamlessly track everything.
MetriQ's unprecedented level of accuracy and reliability with all data safely secured in a centralized database, coupled with optional management transparency and staff lockout of sensitive data.
MetriQ's customizable export, reporting, invoicing and billing and real-time project and resource management.
Hands-Free timesheets, means that staff never have to worry about completing their daily timesheets, remembering what they did throughout the day.
Our commitment to training, support and attention to detail that you would expect from a world class software provider.

 
 
“Take time to deliberate; but when the time for action arrives, stop thinking and go in.”
Quoting Napoleon Bonaparte
 
   
MetriQ - your versitile time sheet solution software

  No More Timesheets! Ever!
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