TROUBLESHOOTING METRIQ INSTALLATION
Important
Note: If you are updating your MetriQ software, it is thoroughly
recommended that you back up your MetriQ database before hand.
| Removing
older versions of Firebird:
MetriQ now
uses the latest version of Firebird (v2.0.1). If an older version of
Firebird is installed on this computer, you should first uninstall Firebird.
To do this, open the control panel, locate the Firebird Applet Icon
and double click to open the Firebird Server Control window. Press the
Stop button and press Ok to close this window. Still
in the control panel, open the Add or Remove Programs Applet. Select
the Firebird icon, and press Remove.
You may now continue with your MetriQ Installation.
Unable
to connect to the Database?
- Make sure
the Firebird Database Manager is correctly installed. Open the Control
Panel and locate for the Firebird Icon. If not found, Firebird has not
been installed. From the installation disk, open the folder called tools.
Run the firebird installer Firebird-2.0.1.12855-1-Win32.exe. When done
retry your database connection.
- Make sure
the Firebird Database Manager is running as a service. Open the Control
Panel and locate the Firebird Icon. Double click the icons to open the
Firebird Server Control. If the Firebird icon has a red cross, click
the button labeled Start.
- Make sure
your connection string from your machine to the Firebird Database Manager
is correct. For this you will need to specify the following:
- the
name of the Server used to house the Firebird Database Manager (This
is either the name of the server or its dotted ip address).
- the
folder location of the .FDB or .GDB database files.
Examples:
For a standard standalone
install your settings should be something like:
Server:
(n/a); Folder location: c:\Program Files\MetriQ\DBMQF\IBMetriQ.FDB
For a Client/Server connection
to a Server named Mars.
Server:
Mars; Folder location: c:\Program Files\MetriQ\DBMQF\IBMetriQ.FDB
For a Client/Server connection to a LINUX server named 173.43.2.99
Server: 173.43.2.99; Folder location:
/DBFiles/IBMetriQ.FDB
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See
also MetriQ
Applet, Database Security,
Connection Issues,Installing
MetriQ, Firewalls, System
Requirements, Multi-User Environment
Disclaimer:
METRIQ
SHALL NOT BE LIABLE TO THE LICENSEE FOR ANY LOSS OR DAMAGE WHATSOEVER
OR HOWSOEVER CAUSED ARISING DIRECTLY OR INDIRECTLY IN CONNECTION WITH
THIS LICENCE, THE SOFTWARE, USE OF THE SOFTWARE, THE LICENSEE’S
INABILITY TO USE THE SOFTWARE OR ANY OTHER ACTION OR RESULT RELATED TO
METRIQ SOFTWARE, EXCEPT TO THE EXTENT TO WHICH IT IS UNLAWFUL TO EXCLUDE
SUCH LIABILITY UNDER THE APPLICABLE LAW.
Please
refer to the licence agreement for full details of the licence |
© MetriQ
Limited 2004-2007
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©Copyright 2004-2007 MetriQ Limited All Rights Reserved. MetriQ Software is Patent Pending |
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